Recommendation regarding Video Hearings Best Practices adopted by Assembly at 54th Plenary

Some agencies (SSA, VA and DOJ) are making use of video technology in administrative hearings in ways that speed the processing of large case queues, save substantial amounts of money, and do not adversely affect the fairness of the proceedings.  This recommendation invites agencies (especially agencies with high caseloads) to consider whether and how they could make increased use of video technology. According to Jim Borland of the Social Security Administration’s Office of Disability Adjudication and Review (ODAR), who addressed the Assembly at the Plenary Session, SSA held over 120,000 optional video hearings last year, about 20% of their total. He indicated the costs and benefits associated with conducting video hearings are only part of the equation –the other is service to the American public. The final recommendation will be posted on the ACUS website as soon as possible. Follow plenary progress on twitter at www.twitter.com/acusgov #acusrecs. For more information about this project, visit the main Video Hearings page.