Consumer Complaint Databases

Recommendation 2016-1 – Consumer Complaint Databases encourages agencies that make consumer complaints publicly available through online databases or downloadable data sets to adopt and publish written policies governing the dissemination of such information to the public. These policies should inform the public of the source and limitations of the information and permit entities publicly identified to respond or request corrections or retractions.

Citation: Admin. Conf. of the U.S., Recommendation 2016-1, Consumer Complaint Databases81 Fed. Reg. 40259 (June 21, 2016).

Contacts:

Implementation Contact

Committee:

Final Recommendation:

Consumer Complaint Databases

Recommendation number
2016-1
Adoption Date
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